Shipping & Delivery Policy

cocogarden.in  is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via India post registered parcel service.

How the delivery charge is calculated for multiple units?

Don’t worry, there is no shipping fee whether you order single item or multiple items

Our prices are all inclusive of GST

How long does it take for an order to arrive?

Orders are dispatched on same working day or next working day. Most orders are delivered within 2 to 7 working days based on your location. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.

Note: Courier companies are taking more time to deliver than usual business days due to Govt. restrictions and their limited capacity operations due to Covid. There could be additional 3 to 5 business days delay over standard delivery time.

What if the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at jay@cocogarden.in mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.